Job’s purpose
We are seeking a skilled and customer-oriented IT Support Specialist to join our dynamic IT team. In this role, you will provide technical support to end-users across the organization, ensuring smooth and efficient operations of IT systems and services. Your expertise will play a vital role in maintaining high levels of satisfaction and productivity for our diverse and globally distributed workforce.
What you will focus on
Who we are looking for
- Bachelor’s degree in in Information Technology, Computer Science, or a related field.
- At least 2 years of working experience in IT support or similar role in a multinational environment.
- Proven experience with troubleshooting Windows systems, Office 365, and common enterprise applications.
- Hands-on experience with IT Asset Management and/or Identity and Access Management tools (e.g., CyberArk).
- Proficient in Active Directory, Printing Solutions, and Office 365 administration.
- Solid understanding of network fundamentals (TCP/IP, DNS, DHCP, VPN).
- Familiarity with IT asset management tools and processes.
- Excellent command of the English and Greek language both written & spoken.
- IT certifications (e.g., CompTIA A+, Microsoft Certified: Azure Fundamentals, Microsoft 365 Fundamentals, ITIL Foundation) are considered an asset.
- Experience with endpoint management tools (e.g., SCCM, Intune), knowledge of security frameworks and IAM best practices are a plus.
Your value
- Critical Thinking | Analyze precisely all related information to quickly conclude on sustainable suggestions and actions.
- Problem solving | Define problems, develop and implement effective solutions.
- Communication | Deliver messages in a clear, compelling, and concise manner.
- Collaboration | Collaborate effectively, relate positively with others and value team’s ideas.
- Time management | Prioritize tasks effectively, manage time efficiently while handling multiple projects.
A place where everyone belongs
We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.
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